Last Updated: 20/03/2025
Spotless is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our cleaning services.
1. Information We Collect
We may collect the following information:
- Name, phone number, email address, and address
- Booking details and service preferences
- Payment information (processed securely through third-party platforms)
- Website usage data (via cookies and analytics tools)
2. How We Use Your Information
We use your information to:
- Schedule and deliver cleaning services
- Send booking confirmations and updates
- Process payments and invoices
- Respond to inquiries and customer support requests
- Improve our website and services
3. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your data with:
- Trusted third-party service providers (e.g., payment processors or scheduling tools)
- Legal authorities if required by law
4. Data Security
We take reasonable steps to protect your information:
- Secure website and encrypted payment gateways
- Limited access to sensitive data
- Regular monitoring of systems to prevent breaches
5. Cookies and Website Analytics
Our website may use cookies to track user behavior and improve the experience. You can disable cookies in your browser settings if you prefer.
6. Your Rights
You have the right to:
- Request access to the data we hold about you
- Ask us to correct or delete your personal information
- Withdraw consent at any time
To make a request, please contact us at the email address below.
7. Third-Party Links
Our website may include links to third-party services (e.g., payment portals, social media). We are not responsible for the privacy practices of those sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised update date.